借记卡、自动取款机和信用卡安全

报失Visa卡

签证类型 报告的电话号码

芯片借记卡

(844) 890-2265

365体育滚球信用卡

(800) 558-3424

业务的信用卡

(866) 552-8855

If you do not know your card number, stay on the line and a card specialist will assist you.

 

如何安全地使用你的借记卡

1. 签上你的卡片.

收到信用卡后请在背面签名. Your card signature should match the signature on your receipt.

2. 保护您的卡和密码.

Do not write your 365体育滚球 Identification Number (PIN) where it can be discovered. For example, do not keep a note of your PIN in your wallet or purse. 不选择容易被发现的PIN码, 例如与你的出生日期相关的代码, 社会安全号码或您的地址. Choose a code that is unique and does not match any personal data in your wallet.

Do not lend your card to anyone or tell anyone your card number or PIN code. Remember that your debit card is tied directly to your account. 像保护现金一样保护它. When using your card at merchant locations, keep your card within sight. 随时索取商户收据, and destroy them only after the transaction has correctly posted your account.

3. 有用的提示

Make a list of the cards in your wallet to securely protect at home. 也要把银行的电话号码放在手边. If your card is lost or stolen, it can quickly be blocked with a prompt call to the bank.

4. 注意你的周围.

Choose an ATM that feels safe, even if it means driving out of your way. If a cash terminal is poorly lit, or in a hidden area, use another ATM. If you see strangers loitering around or parked nearby, use another ATM. If you are in an unfamiliar area, use an ATM inside a grocery store. Grocery store terminals are usually safer due to higher visibility and foot traffic.

当你在自动取款机上使用信用卡时, use your free hand to cover the pin pad to prevent cameras from recording the PIN as it is entered.  在繁忙的终端机使用信用卡时, prevent others from seeing the PIN you enter by using your body to shield their view. 如果你身后有排队的人, ask the person to step back out of sight from your personal business.

在一个汽车餐厅, make sure all the car doors are locked and all of the windows are rolled up, 除了驾驶座的窗户. Keep the engine running and remain alert to who is around you.

5. 迅速做好准备.

避免在自动取款机前“闪钱”. Pocket it as soon as the transaction is completed and count the cash later when you are in the safety of your own car, 家庭或其他安全的环境.

为你在家里的交易做准备(例如, by filling out a deposit slip) to minimize your time at the ATM or night deposit facility. It is also a good idea to keep record of each transaction you make with your card.

 

防欺诈保护

我们确保您的借记卡是安全可靠的. If your card has been stolen, do not panic, but notify us immediately. We can block the card and halt the thief in his or her tracks. If there are fraudulent transactions, these can be disputed later.

All of the debit cards we issue are protected by our 欺诈防范 Service 24 hours a day, 一年365天. Trained analysts watch for suspicious transaction activity on your behalf, and will contact you immediately to verify the authenticity of your card transactions. So, 如果你接到我们防欺诈服务的电话, know that our people are doing their jobs and preventing potential misuse of your card.

如果你的卡不见了, 尽快让我们知道. 为了防止滥用,我们会封禁您的信用卡. And if you later find it in your couch cushions, we can reactivate the card.